Return Policy

100% Satisfaction Guarantee - Return Policy

Satisfaction with your purchase is of utmost of importance to us.
In this spirit, Luxury Exchangeâ„¢ offers a 15 day return policy and a Lifetime 100% Money Back Authenticity Guarantee.
We stand behind the accuracy of all items we offer for sale and strive to provide you with a superior shopping experience.
In order to avoid unnecessary returns, please read the description of the item, view all the photos carefully and check the measurements before purchasing.
If you are unsatisfied with your purchase, we gladly accept returns under the following conditions:


1. Notify us within 7 days of receiving your item.
2. Merchandise must be unused and returned in the same condition.
3. Item must have our security tag still attached.
4. Obtain a Return Merchandise Authorization Code (RMA). RMA must be clearly printed on the return packaging. 
5. Item must be returned with the original invoice included. 
6. Return shipment must be made within 15 days of original purchase delivery.


Refunds will be processed as soon as we receive the return.
If the item is found further used or in a condition different from its original shipment, we reserve the right to refuse the return. These items will be returned to the customer.
Should you ever question the authenticity of an item sold here, we are pleased to direct you to an independent reputable authentication service such as Mypoupette or Purse-Forum.

 

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